What are the Pohanka Honda Service Benefits?

“ I’ve been coming here for years with 2 vehicles for service. They’re always professional and kind, no matter who my service provider ends up being. They inform you of an estimated wait time, but I’ve never had to wait more than 2 hours to have any service completed. I do like the new feature of sending you a video of your car being inspected by their service team. ”

“ First car ever brought they made the experience great they gave me a lower interest rate than the one i came in with definitely recommend Wesley when shopping ”

“ The service department fit me in at the last minute to do my safety inspection on the coldest day of the year! The tech was very professional and sent me a video of his findings before he called to discuss. The small tire repairs only took about a hour before I was back on the road again. It was a very pleasant and easy experience. ”

“ Bought a Honda Passport last night with the help of Wesley who made this car buying experience very pleasant. He listened to our needs and was very accommodating. Highly recommend working with him and sales director Tim. It was worth our long drive. Everyone was nice to work with. What a great dealership! ”

“ I'm giving Pohanka Honda of Fredericksburg a 5 Star rating. I have always gotten Outstanding Service whether buying or at the Service Center. I'm on my 6th van. I always ask for Weston " Wes" he's a Service Lane Manager. He excels at his job & is an Outstanding Service Lane Manager. ”

“ As usual, excellent service. Dixie was fantastic. ”

“ We had our first experience with the Service Dept today! Awesome visit! Friendly employees! Beautiful lounge area! So glad we left Subaru!!! Loved the video showing the work on the car! Thanks for a great experience! Pamela and Larry ”

“ Great experience with Jacque. Very knowledgeable and great to work with. They found me the car I wanted and got it to me quick! Finance was also great to work with. Made it easy! Thanks! ”

“ Top notch and excellent customer service. ”

“ A huge shoutout to Jeff, Ernest, & Nate. If you are buying a car ask for them specifically! I HIGHLY recommend them— there customer service is top tier, and they truly have the compassion & patience for their customers. I recommend also to be very selective on who you will work with because it will definitely be the biggest factor in purchasing a car. I rejected working with 3 individuals prior to working with Jeff, Ernest ,& Nate at this location— that being said if you are buying a car in general, be very selective on who you choose to go through the process with. It will make a huge difference in your overall buying experience. ”

“ What wonderful people here at Honda. I did not buy a Honda but I was still provided a world class experience. This team has over exceed my expectations and I would recommend anyone to stop by. Even if you’re unsure, they will guide you to make the most informed decision. Low pressure and great people! ”

“ awesome service ”

“ Thomas was amazing and helped me so so much truly an angel in disguise ! ”

“ ChiChi was such a big help and accommodated all my needs ”

“ My salesman Thomas Sprow was great and the fact that Cody (the general sales manager) reached out to me to pursue my business and make sure I was a satisfied customer was impressive. Euri in finance was another complete pleasure to deal with. My entire experience made me feel valued and I’m very happy with the purchase of my Pilot. ”

“ Always a pleasure to have my vehicle serviced here. Professional, courteous, and clean. The staff always seems happy. ”

“ With a commitment to see three cars in one day and come home with a car, Pohanka made sure i left with a brand new CR-V that day. I did my homework and expressed my wishes. Pohanka knows that AI arms everyone with data to drive a good deal. And that’s what I want. A good fair deal. Thanks to the team that made this happen. Thomas Graves-Evans, Jacques Pons and Greg Altman. The name Pohanka always meant a lot to me as a local DMV native. Since 1919, Pohanka has put wheels on our roads! I know I am very pleased! Thank you! ”

“ I love Honda cars, Wesley was very helpful ”

“ As always, Pohanka Honda does an ousting work. Keep up the great job 👍👍👍 ”

“ The way I am going to refer anyone and everyone here it’s going to be like my MISSION! From start to finish, hands down the best experience I have ever had! This location is so professional, knowledgeable and will literally work with you. The only way you won’t walk out with keys is if YOU are holding yourself back. That was almost me. Now if you don’t like great service, people who take their time, sitting for a little while, then this place isn’t for you. However, it’s all worth it. I had to start my car journey after a scary experience (and my kids were in the car with me). I went to Drivetime and Koons, and it brought me more anxiety and doubt. Here at Honda, Bosa was so amazing. The first day I was there 3-4 hours. All my questions were answered, I got to test drive an amazing car. I had probably talked to 3-4 people. I didn’t get the keys then because of doubt and other obstacles that Bosa brought to my attention which I was so grateful for. Two days later I was back. There was no way I could let all their hard work go to waste and plus they worked with me so well to get a vehicle in my budget. I got my first BRAND NEW car! I’m the first owner. My first Honda. I almost cried. Management team, associates are all amazing. I highly recommend Bosa. I wouldn’t call if its your first time or you’re visiting again, I would definitely just go in. The place is spacious, darn good hot chocolate, great atmosphere, great vibes. A place where the magic really happens. 100/10. Thank yall so much. Best early gift to myself, a reliable car, great color. I’m excited for all the new memories. #TeamHonda ”

“ Pohanka Honda of Fredericksburg is absolutely amazing! If anyone is in the the market or in need of service this is the place to go! I had the pleasure of dealing with Dixie Storm in the Service department. ”

“ Service attendant was very helpful ”

“ Excellent service and customer service ”

“ Pohanka Honda is a good place to buy a car ”

“ Best dealership ever wonderful people specially the sell guy and fineness guys are so kind and they will provide you with something you want thanks to farhad and erik for their warm welcome and assistance . Strongly recommended ”

“ I bought a new CRV here and the transaction couldn't have been easier. I never left my house. Did all the paperwork from my computer, the car was delivered, and I signed. Thomas Sprow III was wonderful to work with and beat the price of another dealer on the exact model/trim/color I wanted. The financing process was easy without the crazy hard selling of add-ons (although they were offered, as expected) that I have experienced with other dealers. ”

“ WOW! I really had a good experience working with Viviana Ortiz in sales Dana Wheaton in finance and Kelly Grimes in finance. They are a great group of people to work with. They are definitely people persons. ”

“ Great experience. Everything was professionally and easily explained. Chichi was very accommodating and kind. ”

“ Great experience Leasing my new CRV Hybrid from Pohanka. West and Farhad were both knowledgeable and conscientious and I love that i don't have to wait on the DMV to get my plates! ”

“ Charles at Honda was fantastic from start to finish. He was great with communication, always followed up, and worked around my schedule without any issues. Professional, easy to work with, and genuinely helpful. I’d absolutely recommend him to anyone looking for a smooth experience. ”

“ Shout out to Wesley of Pohanka Honda and the team, specially to their manager (who we forgot the name, sorry! 😅) , who went beyond to give us the best deal ever! Thank you! ”

“ I have never had such a great experience buying a car. I was able to work with Sabrina, who is an absolute gem to all car sales. She was calm, patient, knowledgeable, and kind. She and the manager Tim were able to work with me to get me the deal I was looking for and they weren’t pushy about it. They weren’t blowing smoke up my booty, they just genuinely seemed that they wanted to do what they could to make me happy. Smoothest car buying experience I’ve ever had. And Corey the finance manager is also amazing!!! Got us a great rate and kept us laughing while simultaneously informed. 10/10 experience and I can’t recommend them more ”

“ Pohanka gave me an amazing experience in trading in my car and purchasing a new one. They work with you and your budget to help you purchase the car you want! Abdullah was particularly awesome and worked on my purchase until the late hours of the night just to make sure it was in my best interest! Thank you so much! ”

“ Quick service with no appointment required. ”

“ I always receive excellent customer service and the highest quality maintenance service at Pohanka! Special thanks to Service Advisor Weston! ”

“ I called to see if they had a lower control arm and they did. I drove about an hour to Manasas and back and they’ve sold me a messed up control arm that I had to replace and had to buy another one. Wouldn’t recommend buying at this dealer a big scam For parts ”

“ I called ahead to see if they had walk in availability, which service said that it was getting busy, but that they’d take me in! I explained that I was looking for an alignment on my lowered car. She asked asked about details, and told me the alignment was $150. I got there, and a services advisor wrote up my ticket, I asked for the tech to adjust the camber to -2° and I had her note toe in the rear that I knew was there. She noted it down & showed me it would in total, be $180 with taxes, which I signed for. she then came to me and told me because I wanted a specific alignment that the total would be closer to $300. I told her to disregard and just do a standard alignment she came back five minutes later to tell me that no matter what it would be closer to $300. This prompted me to cancel the service. I felt like I was being a bait and switched and was being charged nearly double what I was quoted in. I will never go back nor recommend them to the car community any longer. ”