2026 Honda CR-V Hybrid vs 2026 Mitsubishi Outlander near Richmond, VA

“ I had a great experience! I feel like I got a great deal on a reliable car. My original sales man had a death in the family, and wasn’t there the day I was hoping to buy a car. One of his co-workers helped me, but his co-worker I think needed a bit more training. For example, when I asked a question about what the service department sees the most of with this vehicle he replied “how would I know? I’m not the service department.” I left that day without a car. My original salesman called me and I had an amazing experience from then on out. If I asked something he didn’t know, he went and asked someone else to get the information for me. He was awesome! I saw the coolest female ever for financing! I want to be friends with her! I shouldn’t need a car anytime soon, but I will 100% send people their way. ”

“ I something wrong with a tire pressure sensor that was repaired and all the other tires checked as well. Great service and friendly people! ”

“ Excellent customer service. Always a pleasure doing business there. I don’t own a Honda but love the service they provide to all my vehicles. ”

“ Had a great experience trading our car in for a new Honda. Every person we interacted with was friendly and knowledgeable. Will definitely recommend to others that are in search of a new car! ”

“ I recently purchased a Honda Accord from Pohanka Honda of Fredericksburg, and the entire experience exceeded my expectations. From the moment I walked in, I was treated with professionalism, respect, and genuine care. My salesperson, Ernest Afriyie, was incredibly knowledgeable, patient, and helpful throughout the entire process. He took the time to answer all of my questions, explain my options, and made sure I felt comfortable and confident with my decision. There was never any pressure, just outstanding customer service. He is also very talented in car sales! (number 3 in the nation)!! The Finance Manager, Farhad Abazari, was equally amazing. He made the financing process smooth, straightforward, and stress-free. He explained everything clearly, worked hard to find the best options for me, and ensured I understood every step before signing. He was also very determined to make sure that I got the best deal on my car! He showed several signs that he actually cared about me as a person, rather than just a wallet. Abazari is a super kind and caring man! Thanks to the excellent teamwork between the sales and finance departments, I drove away in my new Honda Accord feeling excited and completely satisfied with my purchase. If you’re looking for a dealership that truly values its customers and provides a first-class car-buying experience, I highly recommend Pohanka Honda of Fredericksburg. Thank you for making this such a positive and memorable experience! ”

“ Sean Bennett provided awesome service. He explained in detail of the issues regarding my brakes. He was not only very knowledgeable but also assisted in finding coupons for my service making it affordable since service was over $1000 which provided me relief and makes me definitely want to come back for all my future service. ”

“ Mr Wesley Robinson made everything easy and was extremely helpful . highly recommended ”

“ Recently moved to the area and needed to get my car serviced before a trip, so this was my first visit and from the moment I pulled up to the moment I left, the customer service was amazing. My service advisor, Dixie, was phenomenal. She made magic happen and I couldn’t be more grateful. Would recommend. ”

“ Just got 2026 Honda accord from them . If any body looking to buy a new or used car ask for Ashar he will take care of you and find you what you looking. Great people great service ”

“ Dante Navarro was my salesman and he was absolutely amazing. I also dealt with Nate in finance. Both of them worked SO very hard to make a deal work for me that was affordable for my budget. I was able to get a brand new Honda HRV. I feel great that I have a safe and reliable vehicle thanks to the hard work and dedication of these two and the Management at this company. Please, please if you need help finding a car go to Pohanka Honda and ask for Dante! ”

“ Over all experience is good . Well responsive staffs and lot of benefits ”

“ Excellent sales and finance team that made the purchase go smoothly. ”

“ I cam in for an inspection and Brian was very friendly, professional and informative! ”

“ Great customer service. My service representative was awesome at keeping me informed with what was going on. ”

“ I had an outstanding experience working with Pedro Flores. From the moment I walked into the dealership, Pedro was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my family's needs. He was also incredibly supportive and understanding that I had my wife and toddlers with me, making the entire process comfortable and stress-free for our family. He took the time to answer every question, explain all of my options clearly, and never made me feel pressured throughout the process. What impressed me most was his honesty, patience, and dedication to customer service. He worked hard to make sure I received a fair deal and kept me informed every step of the way. Buying a vehicle can be stressful, but Pedro made the entire experience smooth, straightforward, and enjoyable. If you're looking for a salesperson who truly cares about his customers and goes above and beyond, I highly recommend Pedro Flores. He delivered a top-notch buying experience, and I couldn't be happier with my purchase. I’ll be back to work with Pedro Flores Soon. ”

“ Dixie at Pohanka Honda of Fredericksburg is the best! I always text her before I go to make sure she's working. She is the best service advisor that I have dealt with and she always goes the extra mile for me. Dixie, you are greatly appreciated! Thank you so much! ”

“ I had a wonderful experience at Pohanka Honda. Everyone was friendly, professional, and genuinely helpful throughout the entire process. A special thank you to Sabrina, who was absolutely amazing. She was incredibly patient, calm, and helpful every step of the way. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable and informed throughout the process. Her positive attitude and excellent customer service made a big difference. I truly appreciate Sabrina and the entire team at Pohanka Honda for making this such a pleasant experience. I highly recommend them to anyone looking for a great car-buying experience! ”

“ I had an excellent experience working with Bryan Saravia at Pohanka Honda of Fredericksburg. From the beginning, Bryan listened to what I was looking for and respected my time. I’m a numbers-oriented buyer, and I told him upfront that I didn’t need a sales pitch about the vehicle—I already knew I was buying a Honda Odyssey. The only question was whether I would buy it from Pohanka or another dealership. Bryan understood that and focused on helping me find the right vehicle instead of trying to sell me something I didn’t want. He was professional, knowledgeable, and never pushy throughout the process. I visited three other dealerships before ultimately coming back to Bryan because he consistently provided the most straightforward and helpful experience. One area where he really stood out was understanding the registration requirements for active-duty military members. He knew how to handle my Florida registration correctly and understood the military exemptions that allowed me to legally register the vehicle in Florida without paying taxes and fees that are waived for eligible active-duty service members. If you’re looking for a salesperson who listens, respects informed buyers, and knows how to navigate more complicated situations like out-of-state military registrations, I highly recommend Bryan Saravia. ”

“ Was a very good experience, no hassle pricing in purchasing my new vehicle. Looking for a Honda, then you definitely should shop here. ”

“ I purchased a Honda CRV Hybrid, was looking at another CRV. It took a minute or three lol before I could decide. How ever Ernest Afriyie was the most patient , professional polite salesman I have ever dealt with my hold life when purchasing anything. He even answered my call when it was at a personal affair. That really made me felt very special. The Financial management was amazing as well. Thank you Pohanka Honda for the best experience and finding a pleasant place to deal with when it comes time to service my vehicle. GO ERNEST!!! ”

“ I sold my Chevy Tahoe to Pohanka Honda and working with Cindy for the sale made things a breeze! The entire process was super transparent, and I got a great deal. Thank you, Cindy! ”

“ Very helpful and easy process for getting my car. Fardin was easy to work with and let me know all the details I needed to know of my car. Thanks again! ”

“ Fast efficient service! ”

“ Great Service. Thank you. ”

“ I've been taking my Lexus to this Honda dealership for the last few years, for my annual safety inspection and emissions, when needed. The waiting area is very comfortable and the restroom clean. They also have some snacks and coffee/teas available at a reasonable price. Depending on the day of the week, the wait is not too long and they provide a report of what was checked, along with recommendations for any items needing service. At my last visit, the service representative was pleasant and answered all of my questions. Upon completion of the visit, she complemented me on taking care of my vehicle, based on the year and high mileage, and they didn't find anything wrong with it! 😀 Will go back again!! ”

“ Ask for Bryan Saravia he’s the best and ye can get the best deals. ”

“ I had an outstanding experience with the service department at Honda. From the moment I arrived, Nikki was friendly, professional, and genuinely focused on customer service. The waiting area was clean, comfortable, and welcoming, which made the time pass quickly. Throughout my visit, the service team provided detailed updates on the status of my vehicle and frequently checked in to make sure I was informed and comfortable. What impressed me most was the excellent turnaround time. The work was completed efficiently without sacrificing quality, and the entire process was smooth from start to finish. I truly appreciate the level of communication, professionalism, and customer care provided by the team. This is exactly how a service department should operate. Highly recommended! ”

“ I had a great experience purchasing my New car from Pohanka Honda. From start to finish, everything was smooth and professional. My salesperson, Wesley Robinson, made the entire process easy and stress-free. He was knowledgeable about the vehicle, answered all my questions honestly, and never pressured me at any point. Wesley took the time to understand what I was looking for and helped me find the right vehicle and price for my needs. The pricing and paperwork process were straightforward, and I appreciated how efficient everything was handled. Overall, I’m very satisfied with my purchase and would definitely recommend Pohanka Honda and Wesley Robinson to anyone looking for a vehicle. Great service, new customer and a great buying experience. ”

“ Guys…BUY FROM HERE! ERNEST IS AMAZING! You need to walk in and IMMEDIATELY ask for him, I’ve been someone who has bought Toyota and have had Toyota’s in my family for over TWO DECADES! Something had unfortunate happened and I decided to switch to Honda with pure curiosity. The process was so smooth and welcoming and I bought my very first BRAND NEW CAR!!!! Never in my life have I received such great service from a car dealership, the service was beyond what I have received in the past and even the VIBE and ENERGY was amazing. ALSO!!! SHOUTOUT TO CHARLES FITCH AND WAHEED!!!! Great people to work with! Literally the best combination of all 3 and made me buying a new vehicle perfect. Thank you all so much! I’m excited to finally be apart of the HONDA FAMILY! 😆 ”

“ Customer satisfaction is the best! ”

“ Would love to give the advisors Myting and Wes in Service a huge thank you for everything they do. Had both my cars in for service the past couple months and they went above and beyond with helping me out, making sure I was on top of everything, and gave me great time frames. Both are fantastic guys to chat with and very knowledgeable about what they and the mechanics do. Will always recommend them both greatly. ”

“ If you need a sales person I would highly recommend Luke. No, he’s not a friend. This is a real review. We went to just sit in cars last week and get the feel for cabin size etc just doing some research. Luke is a young guy but very knowledgeable and not overly pushy. He didn’t make us feel like, “Gosh, let’s get out of here due to the overwhelming pressure.” Like a lot of dealership salespeople do. He was a very good listener and not just trying to force something we didn’t want but helping us figure out what we do need. We did a lot of shopping and as I think about our various experiences most of the salespeople left us feeling kind of annoyed. If we decide to buy a particular car I’ll go to this dealership and I’ll only ask for Luke rather than shop on Facebook marketplace because my shopping experience matters and this young man does a great job. ”

“ I have purchased three vehicles from this dealership over the past couple of years, and they have earned my business through their fair pricing. Most recently, they have also earned my loyalty and trust through the exceptional service of Bryan S. As my sales consultant, Bryan never used high-pressure tactics. Instead, he took a warm and relational approach, listening carefully and answering all of my questions very knowledgeably. I would recommend Bryan to anyone, and I have been doing so extensively as I cannot say enough positive things about this car buying experience. Bravo to Bryan S! ”

“ Professionals, caring, and considerate. Nikki the service rep was great to work with ”

“ By far, the best experience I have ever had buying a vehicle. Way better deals than any other Honda dealership, and the customer service was impecable. Once the price was negotiated and set, they never tried to add extra stuff or add points to my APR thinking I would not notice. Very transparent service and that is very appreciated. Thank you Thomas from sales and Erika from internet marketing, a pleasure to work with you all. By the way, I drove 2 hours to buy a car here because they had the best deals. ”

“ Warm and Kind sales staff. ”

“ My experience was the best,I love my car. ”

“ Excellent service department! John Davitt did an outstanding job getting my vehicle ready exactly as promised. He kept me informed throughout the entire process with clear and timely communication. The team even offered transportation assistance when needed, which made the experience even more convenient. I highly recommend this service department. If you’re looking for professional service and great customer care, ask for John Davitt—you won’t be disappointed. ”

“ The best customer service ever!!! ”

“ Pedro helped us out today. He was so inviting and wonderful. His smile was contagious and really made the experience even better. We were looking for our first suv and he was able to help us lock in a great deal and an awesome HRV Sport! We are so grateful and happy. Thanks Pedro! ”

“ First impressions were good and the deal was good. My sales person Sabrina did good as well. My frustration is the finish didn’t communicate well at the end about financing, left me sitting for awhile and not explaining that part at all. The finance office was short/rude. They rushed my car through the wash and did a terrible job and then rushed through the demonstration process of the vehicle. Just rushed at the end very little about the service department. Not a good way to finish the deal, it left a bad taste in my mouth. ”

“ I believe the car was repaired as expected, but I thought they may want to delight their customer by making sure the car was clean and vacuumed. Although I spent over $2300.00, neither the windows were cleaned, vacuumed, nor the car washed. Maybe I was expecting too much, but when I have my oil changed, they normally vacuum and wash the car windows, when spending just over a $100.00. ☹️ ”

“ I stopped by while comparing lease options for a Honda Accord. I asked for the same basic lease structure that two other Honda dealerships had already provided me which was a printed worksheet with the money factor, residual, selling price, and fees. Instead, the salesperson hand‑wrote the MF and residuals, only showed me numbers for one trim even though I requested two, and seemed shocked when I asked for the Money factor. When I asked for the printed breakdown that other Honda dealers gave me, I was told it “couldn’t be provided,” which didn’t match my experience elsewhere. The interaction felt disorganized and left me questioning the transparency of their sales process. ”