2019 Honda Insight Leasing near Richmond, VA

“ Great service ”

“ Pohanka fixed one problem caused by another dealer and a 2nd issue for a 1/3 of the previous quote. ”

“ Got a dream car yesterday. Highly reccomend Wesley Robinson as the sales rep if you are in the market for a new vehicle for this location. Wesley genuinely cares you get the best vehicle for you wants and needs while being transparent and respecting your boundaries and wishes ”

“ James is great and kept things moving along. ”

“ I love bringing my Acura here. They take good care of it and make sure the maintenance is up-to-date. Good prices decent rates. Great service. ”

“ Sabrina was very helpful as she has been in the past. There was not go around and back and forth. I love how the facts were given straightforward and there was no hidden agenda. Farhad worked hard and fast to get the deal sealed on the fiance side. I can’t thank the team at Pohanka enough for helping me out, all while doing this with a 5 year old along with me!! Pink bow for my birthday and graduating with my masters!!! Thank you again for taking care of our family! ”

“ Amazing service experience, mister solis took great care of me and all my needs. ”

“ Fantastic to deal with. They didn’t push the deal and worked with us. We will recommend them to family and friends. ”

“ I had a great experience! I feel like I got a great deal on a reliable car. My original sales man had a death in the family, and wasn’t there the day I was hoping to buy a car. One of his co-workers helped me, but his co-worker I think needed a bit more training. For example, when I asked a question about what the service department sees the most of with this vehicle he replied “how would I know? I’m not the service department.” I left that day without a car. My original salesman called me and I had an amazing experience from then on out. If I asked something he didn’t know, he went and asked someone else to get the information for me. He was awesome! I saw the coolest female ever for financing! I want to be friends with her! I shouldn’t need a car anytime soon, but I will 100% send people their way. ”

“ I something wrong with a tire pressure sensor that was repaired and all the other tires checked as well. Great service and friendly people! ”

“ Excellent customer service. Always a pleasure doing business there. I don’t own a Honda but love the service they provide to all my vehicles. ”

“ Had a great experience trading our car in for a new Honda. Every person we interacted with was friendly and knowledgeable. Will definitely recommend to others that are in search of a new car! ”

“ I recently purchased a Honda Accord from Pohanka Honda of Fredericksburg, and the entire experience exceeded my expectations. From the moment I walked in, I was treated with professionalism, respect, and genuine care. My salesperson, Ernest Afriyie, was incredibly knowledgeable, patient, and helpful throughout the entire process. He took the time to answer all of my questions, explain my options, and made sure I felt comfortable and confident with my decision. There was never any pressure, just outstanding customer service. He is also very talented in car sales! (number 3 in the nation)!! The Finance Manager, Farhad Abazari, was equally amazing. He made the financing process smooth, straightforward, and stress-free. He explained everything clearly, worked hard to find the best options for me, and ensured I understood every step before signing. He was also very determined to make sure that I got the best deal on my car! He showed several signs that he actually cared about me as a person, rather than just a wallet. Abazari is a super kind and caring man! Thanks to the excellent teamwork between the sales and finance departments, I drove away in my new Honda Accord feeling excited and completely satisfied with my purchase. If you’re looking for a dealership that truly values its customers and provides a first-class car-buying experience, I highly recommend Pohanka Honda of Fredericksburg. Thank you for making this such a positive and memorable experience! ”

“ Sean Bennett provided awesome service. He explained in detail of the issues regarding my brakes. He was not only very knowledgeable but also assisted in finding coupons for my service making it affordable since service was over $1000 which provided me relief and makes me definitely want to come back for all my future service. ”

“ Mr Wesley Robinson made everything easy and was extremely helpful . highly recommended ”

“ Recently moved to the area and needed to get my car serviced before a trip, so this was my first visit and from the moment I pulled up to the moment I left, the customer service was amazing. My service advisor, Dixie, was phenomenal. She made magic happen and I couldn’t be more grateful. Would recommend. ”

“ Just got 2026 Honda accord from them . If any body looking to buy a new or used car ask for Ashar he will take care of you and find you what you looking. Great people great service ”

“ Dante Navarro was my salesman and he was absolutely amazing. I also dealt with Nate in finance. Both of them worked SO very hard to make a deal work for me that was affordable for my budget. I was able to get a brand new Honda HRV. I feel great that I have a safe and reliable vehicle thanks to the hard work and dedication of these two and the Management at this company. Please, please if you need help finding a car go to Pohanka Honda and ask for Dante! ”

“ Over all experience is good . Well responsive staffs and lot of benefits ”

“ Excellent sales and finance team that made the purchase go smoothly. ”

“ I cam in for an inspection and Brian was very friendly, professional and informative! ”

“ Great customer service. My service representative was awesome at keeping me informed with what was going on. ”

“ I had an outstanding experience working with Pedro Flores. From the moment I walked into the dealership, Pedro was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my family's needs. He was also incredibly supportive and understanding that I had my wife and toddlers with me, making the entire process comfortable and stress-free for our family. He took the time to answer every question, explain all of my options clearly, and never made me feel pressured throughout the process. What impressed me most was his honesty, patience, and dedication to customer service. He worked hard to make sure I received a fair deal and kept me informed every step of the way. Buying a vehicle can be stressful, but Pedro made the entire experience smooth, straightforward, and enjoyable. If you're looking for a salesperson who truly cares about his customers and goes above and beyond, I highly recommend Pedro Flores. He delivered a top-notch buying experience, and I couldn't be happier with my purchase. I’ll be back to work with Pedro Flores Soon. ”

“ Dixie at Pohanka Honda of Fredericksburg is the best! I always text her before I go to make sure she's working. She is the best service advisor that I have dealt with and she always goes the extra mile for me. Dixie, you are greatly appreciated! Thank you so much! ”

“ I had a wonderful experience at Pohanka Honda. Everyone was friendly, professional, and genuinely helpful throughout the entire process. A special thank you to Sabrina, who was absolutely amazing. She was incredibly patient, calm, and helpful every step of the way. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable and informed throughout the process. Her positive attitude and excellent customer service made a big difference. I truly appreciate Sabrina and the entire team at Pohanka Honda for making this such a pleasant experience. I highly recommend them to anyone looking for a great car-buying experience! ”

“ I had an excellent experience working with Bryan Saravia at Pohanka Honda of Fredericksburg. From the beginning, Bryan listened to what I was looking for and respected my time. I’m a numbers-oriented buyer, and I told him upfront that I didn’t need a sales pitch about the vehicle—I already knew I was buying a Honda Odyssey. The only question was whether I would buy it from Pohanka or another dealership. Bryan understood that and focused on helping me find the right vehicle instead of trying to sell me something I didn’t want. He was professional, knowledgeable, and never pushy throughout the process. I visited three other dealerships before ultimately coming back to Bryan because he consistently provided the most straightforward and helpful experience. One area where he really stood out was understanding the registration requirements for active-duty military members. He knew how to handle my Florida registration correctly and understood the military exemptions that allowed me to legally register the vehicle in Florida without paying taxes and fees that are waived for eligible active-duty service members. If you’re looking for a salesperson who listens, respects informed buyers, and knows how to navigate more complicated situations like out-of-state military registrations, I highly recommend Bryan Saravia. ”

“ Was a very good experience, no hassle pricing in purchasing my new vehicle. Looking for a Honda, then you definitely should shop here. ”

“ I purchased a Honda CRV Hybrid, was looking at another CRV. It took a minute or three lol before I could decide. How ever Ernest Afriyie was the most patient , professional polite salesman I have ever dealt with my hold life when purchasing anything. He even answered my call when it was at a personal affair. That really made me felt very special. The Financial management was amazing as well. Thank you Pohanka Honda for the best experience and finding a pleasant place to deal with when it comes time to service my vehicle. GO ERNEST!!! ”

“ I sold my Chevy Tahoe to Pohanka Honda and working with Cindy for the sale made things a breeze! The entire process was super transparent, and I got a great deal. Thank you, Cindy! ”

“ Very helpful and easy process for getting my car. Fardin was easy to work with and let me know all the details I needed to know of my car. Thanks again! ”

“ Fast efficient service! ”

“ Great Service. Thank you. ”

“ I've been taking my Lexus to this Honda dealership for the last few years, for my annual safety inspection and emissions, when needed. The waiting area is very comfortable and the restroom clean. They also have some snacks and coffee/teas available at a reasonable price. Depending on the day of the week, the wait is not too long and they provide a report of what was checked, along with recommendations for any items needing service. At my last visit, the service representative was pleasant and answered all of my questions. Upon completion of the visit, she complemented me on taking care of my vehicle, based on the year and high mileage, and they didn't find anything wrong with it! 😀 Will go back again!! ”

“ Ask for Bryan Saravia he’s the best and ye can get the best deals. ”

“ Customer satisfaction is the best! ”

“ First impressions were good and the deal was good. My sales person Sabrina did good as well. My frustration is the finish didn’t communicate well at the end about financing, left me sitting for awhile and not explaining that part at all. The finance office was short/rude. They rushed my car through the wash and did a terrible job and then rushed through the demonstration process of the vehicle. Just rushed at the end very little about the service department. Not a good way to finish the deal, it left a bad taste in my mouth. ”

“ I believe the car was repaired as expected, but I thought they may want to delight their customer by making sure the car was clean and vacuumed. Although I spent over $2300.00, neither the windows were cleaned, vacuumed, nor the car washed. Maybe I was expecting too much, but when I have my oil changed, they normally vacuum and wash the car windows, when spending just over a $100.00. ☹️ ”

“ I stopped by while comparing lease options for a Honda Accord. I asked for the same basic lease structure that two other Honda dealerships had already provided me which was a printed worksheet with the money factor, residual, selling price, and fees. Instead, the salesperson hand‑wrote the MF and residuals, only showed me numbers for one trim even though I requested two, and seemed shocked when I asked for the Money factor. When I asked for the printed breakdown that other Honda dealers gave me, I was told it “couldn’t be provided,” which didn’t match my experience elsewhere. The interaction felt disorganized and left me questioning the transparency of their sales process. ”